NatterType turns a spoken resolution into a tidy ticket reply, right in your helpdesk. Reply faster in a consistent tone — in Zendesk or any tool, entirely on your Mac.
Say what you fixed. NatterType writes the reply the customer sees.
Speak the resolution and a complete reply lands in the ticket — usually far quicker than typing, so handle time drops on every ticket.
Rough speech becomes a clear, professional reply. A rushed agent and a careful one both send something that reads well.
Zendesk, Intercom, Freshdesk, Help Scout — anywhere you type. The reply lands right in the ticket field, on your Mac.
Cloud dictation ships every ticket you dictate to a third-party data centre. NatterType does everything on each agent's Mac, so the customer's name, order and complaint never touch another server — nothing to breach, nothing to add to your DPA.
Yes. Speak the resolution and a tidy, complete reply lands in the ticket — usually far quicker than typing, shortening handle time.
Yes. It works everywhere you type — Zendesk, Intercom, Freshdesk, Help Scout and any web helpdesk — inserting the reply in the ticket field.
Yes. It tidies rough speech into clear, on-brand replies, so every agent sends something that reads well.
Yes. Everything runs on each agent's Mac, nothing is uploaded, and it works offline.
£39 a year. 14-day refund. Nothing uploaded.